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POLICY SUMMARY

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Some important facts about the Mechanical Electrical Breakdown insurance are summarised below. This summary does not describe all the terms and conditions of the policy, so please take time to read the policy document to make sure you understand the cover it provides.



WHAT IS MECHANICAL / ELECTRICAL BREAKDOWN INSURANCE?

AXA will cover the costs of parts and labour and callout charges should any covered component suffer the sudden stoppage of its normal functions necessitating repair or replacement to resume those functions. The cover provided is subject to the terms, conditions and exclusions contained within your policy.

Please note that the cover begins when the manufacturer warranty ends.

For example, if you purchased a Plasma with a 12 month manufacturer's warranty and extended this to a 5 year (60 month) extended warranty your product would be covered by the manufacturer in year 1 and the remaining 4 years would be covered by your extended warranty.


WHO IS THE INSURER

The insurance is provided by AXA Insurance UK plc and is administered by Corporate Support Solutions Ltd.


ABOUT YOUR MECHANICAL / ELECTRICAL BREAKDOWN INSURANCE

Your insurance provides cover against Mechanical / Electrical Breakdown of an appliance(s) identified on your policy schedule. Cover includes parts, labour and callout charges during normal working hours (9am – 5pm Monday to Friday) subject to the terms, conditions and exclusion of your policy.


Significant and / or Unusual Exclusions

  • Call out charges where a fault cannot be found with the appliance.
  • Accidental damage
  • Use of the appliance by anyone other than you.
  • Use in a commercial environment.
  • Appliances that do not meet the current electrical regulations in force at the time.
  • Costs not authorised by the administrators.
  • Incorrect or faulty installation.
  • Deliberate damage or neglect of the appliance.
  • Repairs to cosmetic parts, the wiring carcass, furniture and all wiring and accessories exterior to the appliance.
  • Damage caused by foreign objects or substances.
  • Faults known to You before commencement of cover under Your policy.
  • Work, which relates to a manufacturer recall
  • Claims in respect of routine inspection or maintenance, service adjustment, tuning, re-alignment, blockage or cleaning